PlanYourVisit_HousePolicies_Header

House Policies

Below you will find information on important house policies to help ensure all guests have a positive experience. If you have any questions about these policies, please contact the Strand-Capitol Box Office at 717-846-1111.

We appreciate the opportunity to serve you!

Refunds
Refunds and exchanges are cheerfully granted upon request. No questions asked. To learn more about the Strand’s Cheerful Refunds Policy and restrictions, CLICK HERE.

Seating
Same seating cannot be guaranteed for every show. Late seating is strictly at the discretion of the house management.

Smoking
The Strand-Capitol Performing Arts Center is a non-smoking facility.

Electronic Devices
We appreciate your cooperation in silencing all electronic devices before the performance begins.

Audio & Video Recording Devices
Unless specifically noted, audio and video recording of any kind is strictly prohibited.  Confiscation of equipment and penalties for copyright infringement may be enforced in the event of a violation.

Building Preservation Fund
The ticket price to all Strand-Capitol events includes a $1 donation to the Building Preservation Fund, which supports the long-term maintenance of, restoration, and improvements to the historic Strand-Capitol Performing Arts Center.

The official registration and financial information for the Strand-Capitol Performing Arts Center may be obtained from the Pennsylvania Department of State by calling toll-free, within Pennsylvania, 1-800-732-0999. Registration does not imply endorsement.