Frequently Asked Questions (Services & Accessibility)
If you have any additional questions or would like assistance planning your visit, please contact the Strand-Capitol Box Office at 717-846-1111. Our experienced staff looks forward to helping you plan your visit.
How Should I Dress/Is There a Dress Code?
Attire depends on the show you are attending and what will make you comfortable during the performance. Rock, stand-up comedy, contemporary music concerts, movies and CapLive shows are typically more relaxed and casual. For Symphony, Broadway, family, dance, and certain music concerts in the Strand Theatre, business casual is a popular style.
Are beverages allowed in the theatre for Strand-Capitol performances?
Yes, although there may be an occasional exception required by the artist. Gulping before the curtain time or at intermission is no longer necessary! Feel free to bring your beverages into the theatre and enjoy them while you’re enjoying the performance.
May I bring a camera or video/audio recording device?
Typically, for most performances, these items are not allowed by the performers.
Do you provide assisted listening devices?
Yes, assisted listening devices are available from the coat check room for any performance.
Do you have accessible seating?
Yes, accessible seating is available in several locations throughout the venue.
What can I expect during a concert?
Each performance at the Strand-Capitol is unique, and it is not uncommon during concerts for audiences, in their excitement, to come down to the edge of the stage to cheer or take pictures. In fact, artists will encourage interaction with their fans and discourage the venue from asking them to take their seats and not rush the stage. Please know your safety is always our priority and we have a dedicated Security Team at every performance to ensure your safety.
Look for the “Rock the Strand” icon to identify shows where audience members may stand, dance and/or approach the stage during the performance.